Pukupo Terms of Service

These Terms of Service (the “Terms”) set forth the conditions of use for the mobile application “Pukupo” (the “App”) provided by SpeedexMedia LLC (“we,” “us,” or “our”).

The Japanese-language version of these Terms is the authoritative original. In the event of any inconsistency between the Japanese version and this English version, the Japanese version shall prevail.

1. Agreement and Scope

These Terms apply to all acts of downloading, installing, or using the App by a parent. By starting to use the App, the parent is deemed to have agreed to these Terms. If you do not agree to these Terms, you may not use the App.

2. Definitions

In these Terms, the following terms have the meanings set forth below:

“Parent” means an individual aged 18 or older who creates an App account and enters into the agreement under these Terms with us.
“Child” means a young child between the ages of 2 and 6 who uses the App under the supervision of the Parent.
“Family Account” means the family-unit user account that includes the Parent and the Child.
“Subscription” means a paid, monthly, automatically renewing plan that the Parent subscribes to through the Apple App Store or Google Play.
“Credits” means the in-app virtual currency usable only within the App. Credits are granted without charge through habit recording and similar activities, and may also be purchased by the Parent via in-app purchase. Credits are not legal tender and cannot be redeemed for cash, refunded, or transferred to third parties.

3. Account Creation and Contracting Party

App accounts may be created and used only by Parents aged 18 or older.
The Parent shall provide accurate information at registration and promptly update such information when it changes.
The Parent is responsible for managing the Parent’s email address, password, and adult-area passcode (the 6-digit numeric code). We are not responsible for any loss or damage to the Parent or any third party arising from a third party’s use or leakage of such credentials.
As a general rule, each Parent shall create one Family Account.

4. Use by Children

A Child may use the App only under the Parent’s supervision and consent.
The Parent is responsible for determining and overseeing the environment, duration, and manner of the Child’s use of the App.
The App is designed so as not to request information input from Children. The handling of children’s information in the App is set forth in our Privacy Policy (https://pukupo.com/privacy).

5. Notes on Input Information

Parents shall not enter real names, residential addresses, telephone numbers, school names, or any other personally identifying information into nickname, family name, habit title, or other free-text entry fields. We do not request such information, and we are not responsible for any disadvantage arising from the handling of information that is nevertheless entered.

6. App Service Content

The App is a service through which the Child records the execution of habits registered by the Parent via operations within the App. The Child’s character (the “creature”) grows according to the records.

We may, upon reasonable notice to users, change, add, or remove all or part of the App’s functions, design, or method of provision.

7. Intellectual Property Rights

All intellectual property rights in or to the App, the content contained in the App (characters, images, music, text, programs, etc.), and the trademarks and logos associated with the App belong to us or to the respective rightful owners.

Parents are granted a non-exclusive, non-transferable license to use the App for private, non-commercial purposes in accordance with these Terms. Parents acquire no rights beyond those expressly granted under these Terms.

8. Fees, Subscription, and In-App Purchases

8-1. Free Plan

The App’s basic functions (registering and recording habits, raising the creature, use by up to two members under a Family Account, etc.) are available free of charge. We may change the scope of the free plan within a reasonable extent.

8-2. Subscription

We offer a paid Subscription. The monthly fee is JPY 480 (tax included). The latest fee, free-trial period, and other conditions are as displayed within the App and in each store at the time of purchase, and such displayed terms prevail.
The Subscription generally includes a 14-day free trial. If you do not cancel during the free trial, the Subscription automatically converts to a paid period at the end of the trial and the fee is charged.
Subscription benefits include unlocking members-only characters and items, adding a third or further member to the Family Account, and granting a set number of Credits each month. The specific benefits may be changed by us within a reasonable extent.

8-3. Purchase of Credits (In-App Virtual Currency)

The Parent may purchase the in-app virtual currency “Credits” via in-app purchase. The purchase price is as displayed within the App and in each store at the time of purchase.
A Credit purchase is a consumable in-app purchase and does not automatically renew. Purchased Credits may be used only within the App and cannot be redeemed for cash, refunded, or transferred to third parties (as defined in Section 2).

8-4. Payment, Automatic Renewal, Cancellation, and Refunds

All payments for the Subscription and Credit purchases are processed by the Apple App Store or Google Play. We do not obtain the Parent’s payment-instrument information itself.
Unless the Parent cancels before the end of the current period, the Subscription automatically renews for successive periods of the same length in accordance with the rules of each store, and the fee is charged at each renewal.
Cancellation is performed by the Parent through the account settings of the store in use (the subscription management screen of the App Store or Google Play). We cannot directly stop payments at the stores. Cancellation takes effect from the next renewal date, and no pro-rated refund is generally provided for a period already elapsed.
Refunds are governed by the refund policy and procedures of each store (Apple or Google). We have no authority to independently issue refunds for payments made through the stores. This does not limit any rights granted to the Parent under applicable law.
The purchase flow for in-app purchases (Subscription and Credit purchases) is designed to pass through the adult area (a region protected by a 6-digit numeric passcode) in order to prevent inadvertent operation by children.

8-5. Notes on the In-App Virtual Currency

Credits constitute an in-app virtual currency that has value only within the App and no value as legal tender. Credit balances may be extinguished if the provision of the App or the account ends. We may change the criteria and quantities for granting Credits without charge within a reasonable extent.

9. Prohibited Acts

When using the App, the Parent shall not engage in any of the following acts:

Acts that violate applicable laws, these Terms, or public order and morals.
Reproducing, modifying, reverse-engineering, decompiling, disassembling, or redistributing all or any part of the App.
Unauthorized access, data tampering, use of automated tools (bots), or any other act that interferes with the proper operation of the App.
Acts that infringe the rights, privacy, honor, or reputation of other users or third parties.
Acts that infringe the intellectual property rights of us, other users, or third parties.
Sharing App authentication credentials with third parties, or unlawfully obtaining or using such credentials.
Allowing a Child to use the App for purposes beyond those for which the App is intended (commercial use, recordings intended for public posting on social media, etc.).
Any other act that we reasonably determine to be inappropriate in light of the purpose and nature of the App.

10. Account Suspension and Deletion

The Parent may request deletion of the Family Account through the procedure provided in the App. The processing period and the scope of data deleted are set forth in our Privacy Policy.
If the Parent violates these Terms, or if we reasonably determine that suspension or deletion is necessary for the safe operation of the App, we may suspend or delete the account without prior notice.
Except as otherwise provided in these Terms, we are not responsible for any damage arising from suspension or deletion of an account.

11. Changes to and Discontinuation of the App

We may, within a reasonable scope, change all or part of the content of the App or discontinue its provision. Except as otherwise provided in these Terms, we are not responsible for any damage to users arising from changes to or discontinuation of the App.

12. Disclaimer and Limitation of Liability

To the maximum extent permitted by applicable law, we do not warrant the operation, accuracy, reliability, or fitness for a particular purpose of the App.
We are not responsible for damages arising from the use or inability to use the App, except in cases of our willful misconduct or gross negligence.
Even where we are liable to a Parent, our damages are limited to ordinary, direct, and actual damages, and do not extend to damages arising from special circumstances (including lost profits, lost opportunities, or any other indirect damages). However, where the foregoing is invalidated or limited by the Consumer Contract Act of Japan or other mandatory law, such law governs.
Notwithstanding the foregoing, where we are liable to a Parent for damages, the maximum amount of such liability shall be the total amount the Parent paid for the App’s paid features (the Subscription and Credit purchases) during the 12 months preceding the event giving rise to the damage. However, where this provision is invalidated or limited by the Consumer Contract Act of Japan or other mandatory law, such law governs.
We are not responsible for damages arising from the failure, modification, or termination of third-party services that link with, or constitute the platform of, the App (Apple App Store, Google Play, Supabase, etc.).

The Parent represents and warrants that the Parent does not belong to organized crime groups, members or former members thereof within the past five years, associate members, related enterprises, “sokaiya” (extortionists targeting shareholder meetings), social-movement-style racketeers, special-intelligence violence groups, or other equivalent persons (collectively, “Anti-Social Forces”), and that the Parent will not engage in any acts equivalent thereto. If we determine that the Parent has violated this provision, we may delete the account without prior notice.

14. Changes to These Terms

We may revise these Terms as necessary. For material changes, we will provide reasonable advance notice by posting the changes and their effective date within the App or on pukupo.com. If the Parent continues to use the App on or after the effective date, the Parent is deemed to have consented to the revised Terms.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of Japan.
Any dispute arising between us and a Parent in connection with these Terms or the App shall be subject to the exclusive jurisdiction of the Tokyo District Court or the Tokyo Summary Court (depending on the amount in controversy) as the court of first instance.

16. Effective Date and Last Updated

Effective date: June 12, 2026
Last updated: June 12, 2026

SpeedexMedia LLC